Built to work for everyone.
WellMensRX is committed to making our site usable for every patient — including those using screen readers, keyboards, voice control, magnifiers, or any other assistive technology. This statement describes our conformance target, what we've shipped, and how to reach us if something isn't working for you.
We target WCAG 2.1 Level AA.
We design, build, and maintain WellMensRX to conform with the Web Content Accessibility Guidelines (WCAG) version 2.1 at Level AA, the standard published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, speech, cognitive, language, and neurological differences.
We treat accessibility as part of quality — not an afterthought, not a checklist, not a legal posture. If it doesn't work for a patient using a screen reader, it isn't finished.
The measures we've taken.
- Semantic HTML. Landmarks (
<header>,<main>,<footer>,<nav>), headings in logical order, lists as lists, and buttons that are actually<button>elements. - Skip-to-content link. Every page begins with a skip link so keyboard users can bypass the nav.
- Color contrast. Body text and interactive states meet WCAG AA contrast minimums against the museum color palette.
- Focus states. Every interactive element has a visible focus outline. We do not remove outlines without replacing them with an equally visible indicator.
- Keyboard navigation. All flows — nav, product toggles, accordions, drawers, pack selectors — can be operated without a mouse.
- Screen reader labels. Icons and image-only elements carry
aria-labeloraria-hiddenas appropriate. Decorative SVGs are marked decorative. - Form labels. Every input has an associated label, and error states are announced to assistive technology.
- Reduced-motion support. Animations (testimonial marquee, gallery drawers, subtle hero effects) respect the
prefers-reduced-motionmedia query. If your system is set to reduce motion, animations are disabled. - Resizable text. Using rem/em units and fluid typography so pages remain usable at 200% zoom.
- Document structure. Meaningful page titles, one
<h1>per page, and descending heading levels so screen readers can navigate by headline.
Where we're still improving.
We are honest about what's done and what isn't. These items are actively being worked on:
- Full third-party audit against WCAG 2.1 AA by an independent accessibility firm.
- Expanded alt-text review on product and ingredient photography — current alt text is functional; we want it to be more descriptive for screen-reader users.
- High-contrast and dark-mode themes, including a theme toggle that persists.
- Captioned/transcribed versions of any future video or audio content.
- Accessible intake flow — our intake is built on a third-party platform; we are working with them to verify AA conformance end-to-end.
What we test against.
We develop and test on:
- Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android).
- Browsers: latest two major versions of Chrome, Safari, Firefox, and Edge.
- Keyboard-only navigation.
- 200% browser zoom and system-level text scaling.
- Mobile: iOS Safari and Android Chrome with touch, switch control, and screen reader active.
The site may behave differently on older browsers or unsupported assistive technologies. If you encounter an issue, please let us know — we treat reports as priority bug fixes.
If something isn't working for you.
Accessibility issues are bugs. We want to hear about them. Email us with:
- What you were trying to do
- What happened (or didn't)
- The page URL
- The assistive technology, browser, and device you were using
We acknowledge accessibility reports within 2 business days and aim to fix confirmed issues within 14 days. If a fix takes longer, we will keep you updated and offer an alternate way to complete what you were trying to do.
Accessibility feedback
Email: accessibility@wellmensrx.com
General support: support@wellmensrx.com
Response: acknowledgment within 2 business days, fix target within 14 days.
Formal enforcement.
This statement covers conformance under Section 508 of the U.S. Rehabilitation Act and Title III of the Americans with Disabilities Act (ADA). If you believe WellMensRX is not accessible and you have not received a satisfactory response from us, you may file a complaint with the U.S. Department of Justice, Civil Rights Division, Disability Rights Section.
We would prefer to hear from you first — we can usually resolve the issue faster and more directly than the formal process can.


















